Terms and Conditions Kamernet

GENERAL TERMS & CONDITIONS (“General Conditions”) Version 6.1 Date 01 September 2026

ARTICLE 1. DEFINITIONS

The capitalized terms in the General Conditions have the following meaning, unless another meaning is attributed elsewhere in the Agreement and or General Conditions. 1.1. Subscription : the paid upgrade to the Agreement under which the User, upon payment of a fee, gains access to premium features; 1.2. Account : the personal online environment made available by Kamernet to User with the purpose of using and managing the Service; 1.3. Ad : the ad in which housing is offered or housing and / or a roommate is requested by the User and which is available on the Website of Kamernet; 1.4. General Conditions : the provisions in this document, which are applicable to the Agreement; 1.5. Service : the possibility to search housing and / or post housing on the Website of Kamernet by means of an ad, and/or connecting the user to a housing provider and / or a house searcher; 1.6. User : the natural or legal person with whom Kamernet enters into an agreement relating to the use of the Service; 1.7. Kamernet : the private company HousingAnywhere B.V., located in Rotterdam and registered with the Chamber of Commerce under file number 58882693; 1.8. Agreement : the agreement between Kamernet and Users under which Kamernet will render the Service and of which the General Conditions are part; 1.9. Personal information : all details regarding an identified or identifiable natural person; 1.10. Website : the online classifieds platform and marketplace provided by Kamernet, including but not limited to the website www.kamernet.nl, its subdomains, alternative domain extensions, and all associated mobile, tablet, or device applications (including iOS and Android versions), through which the Service is made available.

ARTICLE 2. APPLICABILITY AND PRIORITIES

2.1. These General Conditions apply to every quotation or offer of Kamernet in respect of the Service, the use of the Service and are an integral part of every Agreement. 2.2. Provisions or conditions defined by User that deviate from or are not included in these General Conditions, shall only be binding to Kamernet where these have been expressly accepted by Kamernet in writing. 2.3. In case of conflicting provisions in the Agreement, General Conditions or annexes thereto, the following priority applies:

  • (a) the Agreement;
  • (b) any annexes with the Agreement
  • (c) these General Conditions.

ARTICLE 3. ESTABLISHMENT OF AGREEMENT

3.1. The Agreement between Kamernet and User is established after User creates an Account on the Website and/or places an electronic order via the Website, with written confirmation by Kamernet. The Website states the amount due, and in addition the description of the Service provided in the Website is binding. 3.2. Kamernet reserves the right to refuse an Account and/or an electronic order, provided that it communicates the reasons for such refusal to the User, where required by applicable law. 3.3. For Users acting as consumers and not service providers, the Service will be made available immediately after the conclusion of the Agreement. By requesting immediate access to the Service, the User:

  • (a) gives their explicit prior consent to the immediate commencement of the Service; and
  • (b) acknowledges that they hereby waive and forfeit their statutory 14-day right of withdrawal ( herroepingsrecht) once the Service has been fully or partially performed.

ARTICLE 4. DELIVERY OF THE SERVICE

4.1. Kamernet offers the Service with the purpose of connecting lessors and lessees of accommodations. The User is aware of the fact that Kamernet only has a facilitating role, is not responsible for the establishment of the agreements between tenant and landlord and shall never act in the capacity of mediator. 4.2. Where possible, Kamernet shall render the Service “as is”, meaning that it does not provide any warranties regarding the performance of the Service. 4.3. In particular, Kamernet does not guarantee that:

  • (a) User and other Users are authorized to sign agreements in respect of (b) accommodations;
  • (c) User and other Users will actually sign the agreement in respect of the (d) accommodation;
  • (e) The accommodation offered is of good quality and meets the requirements of the lessee and / or legal requirements;
  • (f) The information in the Ads is correct, complete, suitable up-to-date and not unlawful;
  • (g) The Service is free of viruses, Trojans and other errors;
  • (h) Third parties will not unlawfully use its systems.

ARTICLE 5. ACCESS TO THE SERVICE AND DATA PROTECTION

5.1. To access the Service, the User must register and complete their Account setup by creating a username and password. 5.2. The User is solely responsible for selecting and maintaining the security of their username and password, regardless of whether these credentials were created by the User or initially generated by Kamernet. 5.3. Kamernet hereby grants User – under the Agreement – a limited user right for the Service. This right is personal and cannot be transferred. 5.4. The User must prevent unauthorized access to their Account and keep their password strictly confidential. Kamernet is entitled to assume that all actions performed through the User’s Account are conducted under the User's supervision and control, unless the User has promptly notified Kamernet of a suspected breach and such unauthorized access is not due to the User's negligence. The User shall be liable for all activities occurring under their Account up to the moment of notification. 5.5. Kamernet will process the User's Personal Data in connection with the provision of the Service. The scope, purposes, and legal basis for such processing are strictly governed by Kamernet’s Privacy Statement and applicable data protection laws, including the GDPR. 5.6. Kamernet shall treat the User’s Personal Data as confidential. Personal Data will not be shared with third parties unless necessary for the performance of the Agreement (including sharing data with prospective housing providers/searchers and integrated service providers), required by statutory law, or based on the User's explicit consent. For detailed information, please refer to the Privacy Statement..

ARTICLE 6. USER CONDUCT AND PLATFORM INTEGRITY

6.1. It is prohibited to use the Service for any actions that violate the Dutch or other applicable laws and regulations. This includes the storage or distribution of defamatory, libelous or discriminatory content via , as well as creating an Account under someone else’s name or posing as someone else in any other way. 6.2. In addition, it is prohibited, with regard to the service, to:

  • (a) use indecent, abusive or offensive language;
  • (b) post Ads with wrongful or unlawful content;
  • (c) distribute pornographic or sexually explicit content;
  • (d) distribute information that infringes upon third-party intellectual property rights, including copyrights, or to place hyperlinks leading to such infringing content
  • (e) violate the privacy of third parties, including but not limited to distributing personal data of third parties without explicit consent, or harassing third parties with unsolicited communications.

6.3. It is particularly (but not exclusively) prohibited from undermining the performance of the Service or using any data obtained through the Website to violate the rights of others. This include, but is not limited to:

  • (a) Sending unsolicited bulk e-mail or any other form of unauthorized commercial communication (spam);
  • (b) Causing any operational nuisance or disruptions, including executing or coordinating denial-of-service (DDoS) attacks, or distributing malicious software such as viruses, botnets, or spyware.

6.4. The User shall not use the Personal information of other Users obtained via the Service for other purposes than to take out an agreement for housing, and carrying out the therewith associated actions. 6.5. Except within the scope of the normal and intended use of the Service, the User is strictly prohibited to approach other Users for commercial purposes of any kind. 6.6. The User, acting as a housing provider or lessor, expressly declares and agrees that they shall not charge a (prospective) tenant any mediation or agency fees under any circumstances. 6.7. If Kamernet determines that a User has violated these General Conditions, or receives a valid complaint to that effect, Kamernet reserves the right to take appropriate restrictive measures to terminate the violation. These measures may include modifying or removing the Ad, suspending or permanently blocking the Account, and terminating the Agreement with immediate effect. Any fees paid by the User may be withheld as liquidated damages if the violation constitutes a material breach of contract. 6.7.1. In the event of an enforcement action under Article 6.7, Kamernet will provide the affected User with a clear statement of reasons outlining the restrictions applied, in accordance with applicable laws and regulations. 6.8. If Kamernet reasonably determines that a nuisance, damage, or any other hazard threatens the security, integrity, or performance of the Service, Kamernet is entitled to take all reasonable and necessary measures to avert or prevent such danger. This includes, in particular, the immediate modification, suspension, or removal of any information or Ad posted by the User. In such events, Kamernet will promptly provide the affected User with a statement of reasons, where required by applicable law. 6.9. Kamernet is at all times entitled to report any offenses observed. In addition, Kamernet has the right to provide name, address, IP-address and other identifiable details of User to a third party that claims that User violates its rights or these General Conditions, provided that the correctness of the complaint is sufficiently plausible, there is no other way to obtain the details and the third party has a clear interest in the issuance of the details. 6.10. The User shall be held fully liable for any damages, losses, or costs incurred by Kamernet as a result of a violation of any provision within this Article. The User hereby indemnifies and holds Kamernet harmless against any third-party claims arising out of or related to the information, content, or Ads posted by the User on the Website..

ARTICLE 7. AVAILABILITY AND MAINTENANCE

7.1. Kamernet shall endeavor to ensure the continuous availability and accessibility of the Service. However, the User acknowledges and agrees that the Service is provided on an "as-is" and "as-available" basis, and Kamernet does not guarantee uninterrupted, secure, or error-free availability. 7.2. Kamernet actively maintains and updates the Website. Maintenance and system upgrades may take place at any time, which may temporarily limit or suspend availability of the Service. Wherever reasonably practicable Kamernet ill announce planned maintenance in advance. 7.3. Kamernet reserves the right to modify, update or adjust the functionality and features of the Website and Services. Material changes to core functionalities will be communicated to User in advance, whenever feasible.

ARTICLE 8. INTELLECTUAL PROPERTY

8.1. The Service, the Website, all associated software, as well as all information, text and images displayed on the Website and apps, are the exclusive intellectual property of Kamernet. These may not be copied or used in any manner without express prior written permission of Kamernet. 8.2. The automated or systematic extraction of data from the Website is strictly prohibited. The User shall not use any spiders, robots, crawlers, scrapers, or other automated means to access, index, or harvest any content, data, or Ads from the Website and apps. Any systematic or repeated extraction and reuse of the contents of the Website, whether for commercial purposes or otherwise, is a violation of the Databases Act and is strictly forbidden without Kamernet’s prior written consent. 8.3. Any information, content or Ads stored or processed by the User via the Service shall remain property of the User (or that of its licensors).The User hereby grants Kamernet a worldwide, non-exclusive, sublicensable, and royalty-free license to use, display, and distribute this information for the operation and promotion of the Service, including for future feature enhancements and integration with third-party platforms. The User may revoke this license at any time by removing the relevant information, deleting their Account, or terminating the Agreement. 8.4. The license referred to in the previous Article, also includes the right for Kamernet to process, aggregate and anonymize the User’s data for statistical and analytical purposes. Once anonymized, this data can in no way be traced back to an identifiable natural person. 8.5. The User submits feedback, error reports, or suggestions for improvement to Kamernet, the User grants Kamernet an irrevocable, perpetual, worldwide, and royalty-free right to implement and utilize this information to enhance the Service, unless such information was explicitly marked by the User as confidential prior to submission.. 8.6. Kamernet shall not access or review confidential data (such as private messages between Users) stored or transmitted via the Service, unless:

  • (a) Strictly necessary for the proper performance and security of the Service and the Website;
  • (b) Required to do so by applicable law or a competent court order.

8.6.1. In any event listed on Article 8.6, Kamernet commits to limiting its access and review of the data to the absolute minimum necessary to achieve the intended purpose. 8.7. If the User fails to comply with the provisions of this article, the User shall forfeit to Kamernet an immediately payable fine of EUR 1.000 (one thousand Euros) per violation and EUR 250 (two hundred and fifty Euros) per day the violation lasts, up a maximum of EUR 2.500 (two thousand and five hundred euros). This penalty is payable without prejudice to Kamernet’s statutory right to claim full compensation for actual damages arising from User's acts and/or omissions.

ARTICLE 9. SUBSCRIPTION

9.1. The basic use of the Service is free of charge. If the User wishes to use extended and premium features, including but not limited to responding to Ads, they may purchase a Subscription. in accordance with the price and conditions listed on the Website. 9.2. Unless expressly specified otherwise with an amount, all prices listed by Kamernet on the Website include sales tax and other government-imposed levies. 9.3. If a price is based on details provided by User and these details prove to be incorrect, Kamernet has the right to adjust the prices accordingly, including after the establishment of the Agreement. 9.4.Kamernet reserves the right to modify its Subscription fees. Any price increases shall be announced to the User in writing or via the Service at least fifteen (15) days prior to their effective date. Kamernet may not increase the fees for an ongoing fixed-term subscription during its current active term.. 9.5. If the User does not agree with the proposed price modification, they have the right to terminate the Agreement prior to the effective date of the change, with no further obligations. Continued use of the Service after the price change takes effect shall be deemed as acceptance of the revised fees.. 9.7. The 4-week and 12-week subscription plans are subject to automatic renewal, as advertised by Kamernet on the Website. These plans are entered into for the agreed initial fixed term and following the expiration of this initial contract period, they shall automatically renew on a monthly basis, unless the User cancels the Subscription before the scheduled renewal date. Invoicing for the new monthly period will occur automatically upon each renewal. 9.7.1. As a token of customer loyalty, the subsequent automatic monthly renewals of the 12-week subscription plan shall be processed at a special discounted loyalty rate. This preferential pricing will apply automatically to each renewal period, provided the subscription remains active and uninterrupted, and in accordance with the specific pricing details specified on the Website. 9.8. The 2-week subscription plan is subject to automatic renewal, as advertised by Kamernet on the Website. This plan is entered into for an initial term of two (2) weeks and, following the expiration of this initial period, shall automatically renew for successive two (2)-week periods, unless the User cancels the Subscription before the scheduled renewal date. Invoicing for each new two (2)-week period will occur automatically upon each renewal.

ARTICLE 10. PAYMENT CONDITIONS

10.1. The User agrees to the electronic billing by Kamernet. Invoices will be sent in PDF or any other suitable format to the e-mail address of the User known to Kamernet. 10.2. Payment of the initial term of a Subscription shall occur by means of iDeal, or credit card. After the payment has been received by Kamernet, the Subscription will be activated. 10.3. Upon the automatic renewal of a Subscription (as set forth in Article 9.7), the applicable recurring fee shall be charged automatically to the User’s registered payment method on the scheduled renewal date. If the automatic collection fails, Kamernet reserves the right to re-attempt collection within 3 (three) business days. 10.4. If any payment cannot be successfully processed or is not made on time, the User shall automatically be in default ( verzuim ) without any prior notice of default ( ingebrekestelling ) being required. From that moment, Kamernet is entitled to immediately suspend or restrict the User's access to the Service and their Account until all outstanding balances are fully cleared. 10.5. If Kamernet is unable to collect the amount due and/or in case of a non-timely payment, User is required – in addition to the amount due and the accrued interest – required to pay full compensation of the extrajudicial costs as determined and calculated in accordance with the Dutch Extrajudicial collection costs decree (Besluit vergoeding voor buitengerechtelijke incassokosten).

ARTICLE 11. FORCE MAJEURE

11.1. Kamernet shall not be held liable or be deemed in breach of the Agreement for any delay or failure in performance resulting directly or indirectly from a Force Majeure event. A Force Majeure event includes, but is not limited to:

  • (a) Disruptions, outages, or failures in the internet, telecommunications infrastructure, or power grids;
  • (b) Distributed Denial of Service (DDoS) attacks, cyberattacks, hacking, or malicious software;
  • (c) Civil unrest, mobilization, war, riots, or acts of terrorism;
  • (d) Strikes, lockouts, labor disputes, or general business interruptions;
  • (e) Fires, floods, natural disasters, or severe weather conditions;
  • (f) Import, export, or statutory restrictions; and
  • (g) Failures, delays, or non-performance by Kamernet’s third-party suppliers or service providers, regardless of the underlying reason.

11.2.During a Force Majeure event, Kamernet's obligations under the Agreement shall be suspended, and the period for performance shall be extended for the duration of the event, without any obligation for Kamernet to pay compensation or damages to the User. 11.3.If a Force Majeure situation continues for more than 90 (ninety) consecutive days, either party shall have the right to terminate the Agreement with immediate effect upon written notice. In the event of such termination, any services already rendered under the Agreement shall be settled on a pro-rata basis, and neither party shall owe the other any further compensation or damages arising from the Force Majeure situation.

ARTICLE 12. LIABILITY

12.1.To the maximum extent permitted by applicable mandatory law (including Dutch consumer protection laws), Kamernet’s total liability for an attributable breach of the Agreement or under any other legal basis shall be limited to the compensation of direct damages. 12.2.The total aggregate liability of Kamernet for direct damages per event (or a sequence of connected events) shall be limited to the total amount paid by the User to Kamernet in the twelve (12) months preceding the damaging event, up to an absolute maximum of EUR 500.00 (five hundred Euros). 12.3.Kamernet shall explicitly not be liable for any indirect, incidental, or consequential damages. This includes, but is not limited to, loss of profits, loss of revenue, missed savings, loss of data, accommodation or relocation costs, or damages resulting from business interruption. 12.4.The limitations and exclusions of liability set forth in this Article shall not apply if and insofar as the damage is the direct result of intent or gross negligence on the part of Kamernet's management. 12.5.The User hereby indemnifies and holds Kamernet harmless against any third-party claims, losses, or liabilities arising from or related to the content, data, or Ads posted or shared by the User via the Service, including any violations of third-party privacy rights under the General Data Protection Regulation. 12.6. For any right to compensation of damages to exist, User must notify Kamernet of the damage at the latest within 30 (thirty) days after discovery. 12.7.In the event of a Force Majeure situation as described in Article 11, Kamernet shall have no obligation to compensate the User for any damages or losses incurred..

ARTICLE 13. DURATION AND TERMINATION

13.1.The Agreement is entered into for an indefinite period and takes effect immediately when the User creates an Account for the first time. 13.2.The User may terminate the Agreement at any time via their Account settings on the Website or by providing written notice. To prevent the automatic renewal of a Subscription and subsequent billing (as regulated under Article 9), termination must be submitted at the latest on the day prior to the start of the next billing period.. 13.3.Upon termination of the Agreement or cancellation of a Subscription by the User, any amounts paid in advance shall not be reimbursed under any circumstances, and the User will retain access to the premium features until the end of their current active billing cycle 13.4.Kamernet reserves the right to suspend the Account or terminate the Agreement with immediate effect, without any prior notice or liability for compensation, if the User breaches any provision of these General Conditions. In such events, the User shall forfeit any right to a refund for unused balances or periods. 13.5.Kamernet has the right to terminate the Agreement and delete the Account if the User has not logged in or made use of the Service for a continuous period of 18 (eighteen) months. Kamernet will provide the User with prior notice via email before taking such action.

ARTICLE 14. CHANGES TO CONDITIONS

14.1. Kamernet reserves the right to amend, update, or modify these General Conditions at any time. 14.2.Kamernet shall announce any material changes or additions to these General Conditions at least 30 (thirty) days prior to their effective date. Such notifications will be provided to the User in writing (via email) or directly through the Website. 14.3.If the User does not wish to accept the amended General Conditions, they have the right to terminate the Agreement free of additional charge at any time up until the effective date of the amendments. Continued use of the Service after the effective date shall be deemed as explicit acceptance of the revised General Conditions.

ARTICLE 15. OTHER PROVISIONS

15.1. Any requirement in these General Conditions for a notification to be made "in writing" shall be deemed satisfied if the notification is sent via email, provided that the authenticity of the sender and the integrity of the message can be reasonably verified. 15.2.The logs, digital communications, and data stored within Kamernet’s systems shall be deemed conclusive evidence of the facts contained therein, unless the User provides compelling proof to the contrary. 15.3.If any provision of these General Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. In such cases, the Parties shall negotiate in good faith to replace the invalid provision with a valid one that reflects the original intent and economic purpose of the original provision as closely as possible. 15.4.Kamernet is entitled to assign, transfer, or subcontract its rights and obligations under the Agreement to any third party that acquires the Website or its corresponding business operations, without requiring additional consent from the User.

ARTICLE 16. GOVERNING LAW AND JURISDICTION

16.1.These General Conditions and all Agreements shall be governed exclusively by Dutch law, and any disputes arising from or in connection with them shall be submitted to the exclusive jurisdiction of the competent court in Rotterdam, the Netherlands, unless mandatory statutory law dictates otherwise.