- Are you the chosen tenant? You can ask the landlord to send you a rent request via 'My Messages'. You can find the rent request button in the conversation with the landlord.
- The landlord may also have sent you a rental request. Always check carefully whether the amounts correspond to the agreements made. We recommend that you pay only when the rental contract has been signed, unless it is a down payment.
- After you transferred the money via the RentOK rent request the amount will be parked on a third party account at Online Betaalplatform. They will transfer the money after you received the key.
As a landlord you can send a rent request via "My Messages" to the new tenant. The rent request is a payment link with all details about the payment, such as extra costs.
- After creating and sending the rent request, the tenant receives it in his/her inbox. With one click, the person is referred to his/her banking environment. Here, the payment is processed immediately.
- When the payment is made, both the tenant and the landlord receive a confirmation in 'My Messages'.
- A payment is transferred to the landlord within 7 working days to the verified account.